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Microsoft 365 Phone System –

ADDON – These provide Phone System value and voice app capabilities to “virtual users,” phone numbers at the organizational level. Voice apps provide the ability to create organization auto
attendant and call queue capabilities.

Microsoft Teams Calling Essentials for

ADDON – A cloud-based calling solution that enables users to make
and receive PSTN calls in Microsoft Teams. It includes a phone system and domestic calling plan for users in the US and Canada.